Here at Marshall Blue Light & Military Sales our team is a selection of hand-picked personnel and every member brings a unique offering to our forces business. Grown over many years our dedicated staff constantly strive to excel in the pursuit of excellence in customer service. Their contribution is measured in the positive feedback we received from our customers. From the initial enquiry to the day of collection and beyond, we always endeavour to meet our customers’ expectations; our enthusiasm is a personality trait that cannot be learnt, we are a team that’s dedicated and passionate about customers.
Our Brand Customer First Principles as told to us by our customers:
Our Jaguar Land Rover professional and highly qualified sales team are standing by to assist our forces customers through phone calls, texts and email’s, but we also meet face to face to conduct test drives at a time and place that’s convenient. Our unique military test drive experience offers routes to match your driving conditions, be that country roads, motorways or city centres. An allocated knowledgeable member of our team will personally work with you on a one-to-one basis, first of all finding out exactly what vehicle matches your personal needs and then raising quotations and order forms, whether home at work or our Retail Centre. Our sales mission is for customers to drive away with the vehicle that's right for them.
Our customer’s main event. At many retailers you won't find a vehicle delivery specialist, but Marshall Military & Blue Light sales are different; we believe in a dedicated approach to our customers and specialise each element of the sale, rather than a one cap fit all approach. Our Jaguar Land Rover trained Hand Over specialists Rachel and Frances reveal and present the vehicle and make sure our customers understand all the important features in their new car.
Upon collection of your new Jaguar Land Rover from Military & Blue Light sales you will enjoy all the benefits of a hand over experience and learn about the VERSATILITY, TECHNOLOGY, CAPABILITY and PERFORMANCE of your new Jaguar or Land Rover. Our vehicle tutorial via the delivery specialist will walk you through all basics, explain the OPTIONS AND ACCESSORIES and will review the owner's and service manuals with you, too.
Through this dedicated approach we ensure our customers receive the time they deserve upon collection and beyond, utilising our customer satisfaction follow up process ensuring they are completely satisfied.
Gareth has nine years motor trade experience with his favourite product in the range being the Jaguar I-PACE EV400. He enjoys playing golf and had England trials as a Junior and also enjoys socialising with his family, friends and dog, Digby.
Cashia has over 15 years sales experience with her favourite product in the range being the Jaguar F-Type 5.0 Supercharged V8. She also has a masters degree in Accounting in Finance and is currently studying towards her Private Pilot License.
Geoffrey has over 25 years experience in the motor trade industry with his favourite product in the range being the New Land Rover Defender. Geoffrey owns a classic car, a 1967 Sunbeam Alpine Series 5 and regularly enters Classic Car Tours all over the country.
Kyle has worked in the motor industry for over 5 years, with his favourite product in the range being the Defender 90 V8 Carpathian Edition. He was an ex-children’s football coach, and has one dog, two cats and a loving fiancé. Kyle's dream is to own a pub.
Scott has over 6 years experience in the motor trade, with his favourite product in the range being the iconic Jaguar F-TYPE 575 Coupé. He enjoys anything Motorsport related including car shows and coffee meets.
Terry has over 7 years experience in sales. His favourite product in the range is the Jaguar I-PACE. In his spare time Terry loves playing the guitar, has a degree in computing and collects vintage/retro games consoles.
Laura has 9 years motor trade experience, with her favourite product in the range being the formidable Defender V8 P525. She loves to travel and explore new cultures, going to watch live music, as well as spending quality time with her friends and family.